At OLEZIFY, we aim to provide a smooth and reliable shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products through olezify.com.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed. Orders placed on weekends or public holidays may begin processing on the next business day.

During busy periods, promotional events, or holidays, processing times may take longer. We will make reasonable efforts to process orders as quickly as possible.

2. Shipping Time

After your order has been processed, orders are generally delivered within 5–10 business days. Delivery times may vary depending on the shipping destination, carrier, and selected shipping service.

Estimated delivery timeframes may also be provided during checkout whenever available. Delivery estimates are not guaranteed and may be affected by circumstances outside OLEZIFY’s control.

3. Shipping Charges

Applicable shipping charges will be displayed during the checkout process before you complete your purchase.

Shipping costs may vary depending on the destination, order size, package weight, and shipping method selected. Any applicable shipping promotions or free-shipping offers will be shown on the website or during checkout.

4. Order Tracking

When tracking information is available, OLEZIFY may provide customers with a tracking number or tracking link through the email address associated with their order.

Tracking information may take some time to become active after the package has been handed to the shipping carrier. Customers can use the provided tracking information to monitor their shipment.

5. Delivery Delays

Although OLEZIFY works with shipping providers to deliver orders on time, delays can occasionally occur because of weather, carrier disruptions, holidays, customs procedures, incorrect addresses, or other circumstances beyond our control.

If your shipment is delayed, please allow additional time for delivery and contact us if the package remains significantly delayed.

6. Incorrect or Incomplete Address

Customers are responsible for providing an accurate and complete shipping address when placing an order.

If an order cannot be delivered because of an incorrect, incomplete, or outdated address provided by the customer, additional shipping charges may apply for reshipment. OLEZIFY cannot guarantee that an address can be changed after an order has been shipped.

7. Lost, Stolen, or Damaged Packages

If a package appears damaged upon delivery, customers should contact OLEZIFY as soon as possible and provide relevant details or photographs when requested.

For packages marked as delivered but not received, customers should first check with household members, neighbors, and the shipping carrier. OLEZIFY will make reasonable efforts to assist with shipment-related issues, but carrier policies may apply.

8. Shipping Policy Updates

OLEZIFY may update this Shipping Policy from time to time to reflect changes in shipping services, business practices, or applicable requirements.

The most current version of this policy will be available on olezify.com.

If you have any questions regarding shipping or delivery, please contact us using the information below.

Contact Information

Website: Olezify LLC
Email: info@olezify.com
Address: 11200 Fuqua St Ste 500, Houston, TX 77089
Phone: +1 8322853881
Return Address: 11200 Fuqua St Ste 500, Houston, TX 77089